Free Shipping within the USA!
- We offer free ground shipping for all orders within the USA!
- US orders are sent out locally to ensure the speediest delivery!
- Our shipping time frames depend on where you are located. All orders are processed within 3 business days.
- We strongly recommend that you dispatch to a reliable address, Rescue Lounge is not responsible for lost/stolen orders.
- Ground parcel deliveries will be shipped using USPS.
- After your order is dispatched, you will receive shipping details via email.
No Refund, No Return, No Exchange Policy
Rescue Lounge does not currently have the capacity to handle refunds, returns or exchanges at this time. We are sorry for any inconvenience this may cause but we are a small nonprofit organization not setup to accommodate returns, exchanges or refunds. All proceeds of merchandise sales directly fund the Rescue Lounge mission so if you are dissatisfied with your purchase please consider it a donation which will be “Bringing Happiness to the Helpless” dogs of local animal shelters awaiting adoption.